Certiud ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and company details when you submit inquiries through our contact forms or book a consultation.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our website, collected via cookies and analytics tools.
- Engagement Data: Information related to your interactions with our emails, newsletters, or marketing materials.
2. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your inquiries and provide consulting services.
- To improve our website functionality and user experience.
- To send you relevant insights, newsletters, or marketing communications (only if you have opted in).
- To comply with legal and regulatory obligations.
3. Data Sharing and Transfer
We do not sell your personal data. We may share your information with trusted third-party service providers (such as hosting providers, CRM platforms, and analytics tools) who assist us in operating our business. All third-party providers are strictly bound by confidentiality and data protection agreements.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Once your data is no longer needed, it is securely deleted or anonymized.
5. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access, update, or correct your personal data.
- Request the deletion of your personal data ("Right to be Forgotten").
- Object to or restrict the processing of your data.
- Withdraw your consent for marketing communications at any time.
To exercise any of these rights, please contact us at Hello@certiud.eu.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised "Last updated" date.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: Hello@certiud.eu
Address: Espoo, Finland
Business ID: 3617857-2